Our Technology

We embed our own end-to-end communications system within our solutions and work with customers on bespoke implementations.

Multi-Channel Chat

The Humanise.AI platform’s multi-channel communications support is led by our own Web-Chat component. Fully featured, this provides chat, buttons, quick-replies, images, carousels, hero cards, and other interface widgets. But we also support other technologies, including messaging apps like Facebook Messenger, email and SMS.

Communication Control Centre

We empower your staff with a single control centre, where they can see all automated chats, regardless of channel, as they happen in real-time. Our system raises tasks for your team to manually help customers when needed. And your staff can stop our AI and message guests themselves.